Contact Us
Got a question about one of our no-KYC casino reviews, spotted something that's changed since we last checked, or just want to flag an issue with the site itself? This is where to reach us. We read every message that comes in, though as a small independent team we can't promise an instant reply to every one.
What we can actually help with
Online Crypto Casino is a research and comparison site, not a casino, a payment processor, or a customer support desk for any operator listed here. That shapes what we're able to answer. We're the right people to contact if you want to:
- Report outdated or inaccurate information in a review — a bonus term that's changed, a licence that's lapsed, a coin that's no longer supported
- Ask a general question about how crypto casinos work, such as no-KYC play, wallet basics, or how our editorial ratings are put together
- Point out a broken link, a factual error, or something confusing on the site
- Give feedback on our coverage, including sites you think we should be looking at
What we can't help with
We don't have access to any casino's back-end systems, so we can't do the following on a player's behalf:
- Process or chase a deposit, withdrawal, or bonus credit — that has to go through the casino's own support team, usually via live chat on their site
- Verify or resolve an identity check or KYC request at a specific operator
- Recover funds, reverse a bet, or intervene in a dispute between a player and a casino
- Give personal tax or legal advice about crypto winnings or gambling income — for that, speak to a qualified tax professional, since obligations vary and we're not licensed to advise on either
If your issue is with an account, a stuck withdrawal, or a verification request, contact that casino's own support channel directly. They hold the account and the funds — we don't.
Before you write in about a review
Our rankings and write-ups reflect research current as of the date shown on each page, and terms at crypto casinos — bonus structures, wagering requirements, supported coins, even licensing — change more often than most industries. If something looks out of date, tell us which site and what's changed; that kind of tip helps us keep pages accurate faster than we'd catch it alone. It's also worth checking our Non Gamstop Casinos UK 2026 guide if your question relates to a UK-facing operator, since that's covered separately from the US-focused pages here.
A note on commercial relationships
We earn commission when readers sign up through some of the links on this site. That relationship never decides how a casino is scored — ratings are based on the same research criteria for every operator, paid or not. If you're contacting us to ask how a specific ranking was reached, we're happy to explain the reasoning behind it.
If you're struggling with gambling
We're not equipped to provide crisis support, but help is available. If gambling is causing you stress, financial harm, or you're finding it hard to stop, contact the National Problem Gambling Helpline at 1-800-GAMBLER, and see our Responsible Gambling page for tools and further resources. It's also worth knowing that offshore crypto casinos often don't offer the same self-exclusion tools or player protections that state-regulated US operators do, so building your own limits matters more when playing at one.
A quick reminder on legal standing
Most crypto casinos reviewed on this site are licensed offshore — commonly in jurisdictions like Curaçao or Anjouan — rather than by any US regulator, and they operate in a legal grey area for US players. Availability and restrictions vary by state, so if your message touches on whether a particular site is usable where you live, check your own state's current gambling laws first; we can point you to general information, but we can't confirm legality on a state-by-state basis. You can read more about who we are and how we approach this coverage on our About Us page, and our full terms are set out on the Terms and Conditions page.
Playing responsibly
All content on this site is intended for adults of legal gambling age in their jurisdiction — 18+ or 21+ depending on the operator and applicable state rules, as stated on each casino's own site. Crypto gambling carries the usual risk of losing money, plus the added risk of price volatility on the coins you deposit or hold. Nothing here should be read as a way to guarantee winnings or as financial advice.
Getting a useful answer faster
When you write in, a little detail goes a long way. Where relevant, include:
- The exact page or casino your question relates to
- What you saw versus what you expected — for example, a bonus term that doesn't match what's on the operator's own site
- Roughly when you noticed the issue, if it's time-sensitive
That's enough for us to look into most queries without a back-and-forth. We appreciate every message, even the short ones — it's how a site like this stays accurate.